As part of our Connected Trip ambition, Booking.com wants to ensure that customers have peace of mind when booking their travel - particularly in uncertain times. Part of this ambition is the delivery of insurance products to give our customers assurance that there is protection, should anything happen.
Booking.com has ambitious growth plans for the insurance business. Example opportunities include traditional areas such as travel protection, alongside new categories, such as home-sharing protection for our vacation rental segment.
Booking.com has established a Risk & Compliance Team devoted to insurance across Booking.com. The Booking.com Risk & Compliance Team has implemented a holistic risk and compliance management structure which applies to all insurance products offered throughout Booking.com.
The Role
We are seeking insurance or compliance professionals to support the existing Booking.com Insurance Risk & Compliance program including the launch of new insurance products, the expansion of insurance into new markets, and the adaptation of the existing risk and compliance program to include oversight over new products and new markets.
Key Responsibilities
- Support the expansion of insurance with oversight over market expansion and associated product development:
- Manage projects related to the expansion of insurance offerings into new markets including license applications and/or registrations
- Support the identification of risks associated with new products and/or the expansion into new markets
- Work closely with cross-functional stakeholders to implement plans to mitigate risk, when identified
- Support the expansion of the Insurance Risk & Compliance Program:
- Expand the inventory of regulatory requirements to include regulatory requirements in new markets that may be associated with new licenses and/or registrations
- Work with cross-functional stakeholders across Booking.com to identify controls associated with newly identified regulatory requirements
- Assist with the annual risk assessment process to ensure all new products and/or markets are taken into account
- Support the creation of reports necessary to update applicable business leaders
Skills & Experience
- Educated to a degree level or equivalent
- 3+ years experience in compliance and/or insurance
- Experience working in a regulated industry, and understanding of risk management and compliance topics in this context
- Project management fundamentals
- Experience of working across multi-cultural geographies and targeting global launches / roll outs
- Ability to work across local jurisdictions and ability to pick up quickly on market practice
- Experience in managing cross-functional stakeholders with a particular focus on non-insurance experts
- Confident, clear and concise communication skills with the ability to articulate complex technical concepts in oral and written communications
- First class commercial problem solving, analysis and decision-making ability, with proven capability to take high levels of ownership and accountability and operate independently
- Ability to take ownership, entrepreneurial, proactive with a positive attitude, a self-starter
- Ability to distill complex business issues and strategies to highlight insights and actionable recommendations in a concise and persuasive manner
Pre-Employment Screening:
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
