purpose
key responsibilities
- To design, develop and execute test plans to support ops teams on WMS issues, and to coordinate system releases.
- Perform timely monitoring, administration, backups, performance tuning, problem resolution and user support for IT systems related to WMS.
- To communicate system changes to the users, including translating system functionality into business relevant language.
- To ensure all IT systems related to Warehouse Management are set up and run as per the organizational requirements and deliver business value.
- To coordinate WMS activities within the DC to ensure WMS optimization.
- To continuously monitor WMS and maintain WMS process SOP’s.
- Engage with managers, users and partners to understand processes, needs, constraints and deliver solutions, enhancements and resolution of issues.
Involvement in group projects as a WMS & process SME on behalf of the DC.
requirements
- Diploma in Operations Management/ Business Management/ IT
- 2-3 years’ experience in Warehouse Management System (WMS) and processes
- Knowledge of Testing processes and defect management
- Understanding of DC Operations and systems